The 2025 Release Wave 1 brings a lot of changes and innovations to Microsoft Dynamics 365 Business Central. From role-based Copilot experiences to sustainability tracking and improved integration across Microsoft Cloud, this release is all about empowering businesses with smart, practical tools.
Introduction
The milestone Wave 1 Release of Microsoft Dynamics 365 Business Central in 2025 indicates where the platform is heading – towards more intuitive intelligence, effortless productivity, and tighter integration across Microsoft’s cloud ecosystem than ever before. This version upgrade is not merely a set of technical improvements; it marks a strategic shift that enables businesses to adapt and grow in tandem with a digitally transforming economy that evolves at breakneck speed.
This release has three focuses at its core which are intended to simplify processes on operations:
- AI-powered automation as well as role-specific Copilot experiences ensures that employees are strategically placed toward high value activities such as decision making and innovation by eliminating repetitive tasks.
- As regulatory expectation in Europe grows stronger, ESG reporting, carbon footprint tracking, and CSRD compliance enable firms to naturally integrate sustainability into business functions in advance.
- The system becomes a real-time process and data convergence hub in a fluid people-centric ecosystem with Microsoft Teams, Power Automate, and Field Service which enhances effortless collaboration for workflows optimization.
Whether you’re a CFO working to maintain the economical health of the company, or a growing enterprise looking for expert Business Central services to optimize your finance, operations, and sustainability efforts, this release offers powerful solutions.
1. Smarter Business Operations with AI Agents
What’s New:
AI Agents are now available in Business Central. The agents have the ability to comprehend emails, acquire necessary data, and perform actions such as making orders and updating information all without any manual assistance.
Example Use Case:
Consider a scenario where you are sent a customer email that reads:
“Hello, I would like to have 10 units of Item A shipped out to our warehouse. Thank You”
Newly developed Sales Order Agent can do the following:
- Has the capability to comprehend the email body.
- Recognizes the item and count provided in the message.
- Automated generation of sales quote.
- Automatic draft forwarding or order premises await review or approval immediately after creation.
Screenshot:
2. Role-Based Copilot Experiences: Personalized Help at Your Fingertips
Unlike non-specific AI tools, the new Copilot features are tailored to functions such as Finance, Sales, Operations, or even Procurement.
Example Scenario: Finance Copilot for CFOs
Imagine you are a CFO. The system is capable of:
- Forecasting cash flow for the subsequent 30 days
- Identifying overdue payments from major customers
- Recommending invoice reminders or vendor payment alterations
Every bespoke recommendation is placed on your homepage, customized to your position.
Screenshot:
3. Sustainability Features: CSRD and ESG Compliance Made Easy
Why It Matters:
With Copilot, organizations now need to follow Compliance Sustainability Reporting Directive (CSRD) coping legislation describing the environment and social metrics they use or provide.
What’s New:
As part of the new changes, you have the opportunity to:
- Record carbon equivalent values on commodities and shipments
- Monitor Scope 3 emissions
- Generate ESG reports through journal entries
- Employ sustainability template used for documenting water/waste metrics.
Business Example:
A manufacturing company based in Europe utilizes the system to:
- Document emissions per shipment
- Provide data in CSRD compliant documents
- Issue ESG documents to business partners and investors
The functionality is essential to meeting compliance and nurturing trust from environmentally focused investors.
4. Real-Time Collaboration with Microsoft Teams & Field Service
The integration of Microsoft Teams with Business Central has many exciting new features:
- Add and share records on Teams chat conversations.
- During the Teams call, change orders or other items in real time.
- Power Automate is now able to start work orders in Field Service.
Example Business Scenario:
A field technician receives a new work order on Teams. The work integrates efficiently with Business Central to:
- Reserve the needed stock.
- Change the service information.
- Return the job summary to the dispatcher’s office.
5. Developer Enhancements: More Tools, Better Extensions
If you’re involved in Business Central implementation or have to maintain extensions of the system, this particular update is meant for you. New Changes include:
- Improvements to AL Language: Simplification in the work involving refactoring of the tables and code units.
- Test Automation: Simulating the external calls through the use of HTTP mocking.
- Telemetry Updates: Observe the actual usage of your extensions by users.
Developer Example:
You support an ISV extension that undergoes table restructuring. Using the new ObsoleteState feature, you can:
- Safely remove the specified field without completely breaking functionality.
- Migrate data throughout the deprecation process.
- Avert the breaking many changes users experience.
6. AppSource & Global Expansion: Going Beyond Borders
Key Highlights:
- Expanded localizations (such as the inclusion of Kenya, Nigeria and Sri Lanka).
- Further simplification of the process to publish extensions to specific regions.
- Enhanced visibility of ISVs on AppSource.
Use case example: A third ISV creates a GST Tax extension specifically for India then adds it to AppSource. Businesses seeking Dynamics Business Central consulting can now more easily find localized apps and extensions tailored to their regions, improving rollout efficiency and post-deployment support.
It is now accessible to over 1,000 Indian SMBs fully compliant and ready to use.
7. Case Studies from Real-World Scenarios
| Company Name | Use Case | Benefit Achieved |
| Contoso Parts Ltd. | Email-based Sales Orders | 80% time saved in order creation |
| GreenManufacture Inc. | ESG Reporting with CSRD Compliance | Fast, reliable compliance reporting |
| CoolTech Solutions | Work Order Automation | 35% increase in technician productivity |
| JetApps Solutions | Developer Refactoring | Fewer support issues post-deployment |
| NairobiERP Ltd. | Localization for Kenya | Expanded customer base by 180 clients |
Conclusion & What You Should Do Next
The 2025 edition is focused on helping individuals optimize their work with AI, sustainability features, and with further Microsoft incorporation. In case you haven’t accessed the preview version yet, now is the optimum time to do so.
Recommended Actions:
- Activate preview sandboxes.
- Review sustainability diary templates.
- Use the Copilot relevant to your position.
- Integrate Business Central with Teams and Power Automate.
